We’ll always be by your side, with understanding and compassion
Our admissions team knows the ins and outs of different programs and providers and is here to help you get the support you need. We're in-network with most major insurance providers and can coordinate agreements with those not in-network or uninsured.
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Care should be accessible to everybody
Driven by empathy
Insurance policy guidance
Payment options and financial assistance for care
We accept self-pay for individuals who choose not to use their insurance or do not have coverage. Our admissions team and billing department can help answer questions about costs and payments.
For individuals in need of treatment but unable to afford care due to financial hardship, please contact us. We can assist you through the Project HEAL application process.
We’re committed to helping everyone access care
Healthcare coverage can be confusing. Our team is here to help you through the process and make the journey to care as straightforward as possible.
For more information, please contact our admissions team, who are available to help answer any questions about coverage.
Our insurance partners*
Getting care shouldn’t be complicated
During a quick, confidential call, our admissions team will gather your basic information and explain the following steps, typically including ordering blood work, verifying coverage, and setting up an evaluation process.
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. We will ask for eating disorder history and current concerns, as well as supporting information to help us make a level of care recommendation. With your permission, the clinician may also contact your outpatient providers and/or family members for additional information.
Monte Nido works with many insurance companies across the country, and we work hard to advocate for coverage for all individuals seeking care. Each of our programs has different insurance contracts, so coverage and costs may vary depending on the program, insurance company and plan, and in- or out-of-network status. We will verify your insurance benefits early in the process and inform you of coverage details and any out-of-pocket expenses.
Based on our level of care recommendation, and after discussion with you, we will pursue insurance authorization for the agreed upon program. We will inform you of your insurance company’s authorization as soon as we receive that information. We encourage you or your loved one to contact your insurance company before the evaluation so that you’re more familiar with your policy as we review your insurance benefits together.
We offer virtual partial hospitalization (PHP) and intensive outpatient (IOP) virtual treatment in many states. To see if virtual care is an option in your area, please visit our locations page.